During the global pandemic, our workers are in the field keeping water service flowing and providing support to customers who are struggling financially. The following year, executives and board members…
Cal Water adopts our 2021 Climate Change Risk Assessment and Adaptation Framework, analyzing how climate change could impact our facilities, operations, and service across our California communities.
The company moves into yet another state, establishing Texas Water Service and entering into a joint venture with a company that builds water and wastewater infrastructure.
The company completes our first inventory for Scope 1 and 2 greenhouse gas emissions, and commits to setting absolute reduction targets, which we do the following year.
Historic wildfires devastate Maui, profoundly affecting our communities. Our team is the only water utility on the west side of the island to provide safe, clean water throughout the emergency.
The company takes our commitment to the community up a notch with Season of Service, which engages employees at all levels in volunteer projects over the holidays.
We win an EPA WaterSense 2023 Excellence Award for the first time and are ranked No. 1 in customer satisfaction among large water utilities in the west by JD Power.
We take our 24/7 commitment to customers to another level when the Palos Verdes Peninsula experiences severe landslides, positioning crews onsite around the clock.